Open Positions:

• Culinary Services Aide, Evening Shift

  Shift: 4:00pm-7:30pm; Includes holiday and weekend rotation

  Requirements and qualifications:

  Education: Eighth grade education or equivalent. (Must be at least 16 years of age)
  Experience: None. On the job training provided

  position summary:

  The primary purpose of your position is to provide direct assistance in all dietary functions as instructed and in accordance with established dietary policies and procedures. Performs a variety of duties prior to, during and after meals are served. Duties include preparing, dishing, and serving certain foods and beverages. Also includes washing dishes and clean-up.

  duties and responsibilities:

  • Set up dining room, food and drink carts and meal trays for distribution and according to menu and diet instructions.
  • Bring residents to and from the dining room at mealtimes.
  • Distribute and assist residents in filling out menus.
  • Assist in preparing and dishing-up of certain foods such as fruits, desserts, breads, toast, etc.
  • Assist with serving drinks and meals to residents in designated areas while maintaining dignity and respect and within a timely manner.
  • Chart amounts of fluids and food eaten by residents. Document in kiosk.
  • Clear dishes and food trays from carts, tables in resident dining room, resident rooms, and clean tables.
  • Scrape and wash dishes and utensils.
  • Assist to wash pots, pans, and cooking utensils.
  • Operates/cleans automatic dishwasher per departmental operating procedures
  • Sort and return clean dishes and utensils to proper place. Inspect dishes for cracks or chips and discard as appropriate.
  • Assure utensils, etc., are readily available for the next meal
  • Sweep/mopping floors as directed.
  • Daily/weekly/monthly cleaning duties.
  • Remove garbage from receptacles and take to dumpsters. Replace liners.
  • Keep work areas, carts and equipment in kitchen and dining areas clean and sanitary per departmental procedures.
  • Other duties as assigned.
  • Assist residents with dining as designated. (additional training required).

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• Culinary Services Aide, Day Shift

  Shift: 7:00am-2:00pm; Benefits Eligible; Includes holiday and weekend rotation

  Requirements and qualifications:

  Education: Eighth grade education or equivalent. (Must be at least 16 years of age)
  Experience: None. On the job training provided

  position summary:

  The primary purpose of your position is to provide direct assistance in all dietary functions as instructed and in accordance with established dietary policies and procedures. Performs a variety of duties prior to, during and after meals are served. Duties include preparing, dishing, and serving certain foods and beverages. Also includes washing dishes and clean-up.

  duties and responsibilities:

  • Set up dining room, food and drink carts and meal trays for distribution and according to menu and diet instructions.
  • Bring residents to and from the dining room at mealtimes.
  • Distribute and assist residents in filling out menus.
  • Assist in preparing and dishing-up of certain foods such as fruits, desserts, breads, toast, etc.
  • Assist with serving drinks and meals to residents in designated areas while maintaining dignity and respect and within a timely manner.
  • Chart amounts of fluids and food eaten by residents. Document in kiosk.
  • Clear dishes and food trays from carts, tables in resident dining room, resident rooms, and clean tables.
  • Scrape and wash dishes and utensils.
  • Assist to wash pots, pans, and cooking utensils.
  • Operates/cleans automatic dishwasher per departmental operating procedures
  • Sort and return clean dishes and utensils to proper place. Inspect dishes for cracks or chips and discard as appropriate.
  • Assure utensils, etc., are readily available for the next meal
  • Sweep/mopping floors as directed.
  • Daily/weekly/monthly cleaning duties.
  • Remove garbage from receptacles and take to dumpsters. Replace liners.
  • Keep work areas, carts and equipment in kitchen and dining areas clean and sanitary per departmental procedures.
  • Other duties as assigned.
  • Assist residents with dining as designated. (additional training required).

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• Assistant Teacher, Learning Academy

  Shift: Full time and part time benefits eligible positions available. Shifts vary between the hours of operation are 6:00am-6:00pm.

  Requirements and qualifications:

  Must be at least 18 years of age, pass a Central Registry Check for child abuse/neglect, speak, read, and write the English language, and meet one or more of the following education requirements:

  • High School Diploma or general education degree (GED) or at least 18 years of age
  • One to three months related experience and/or training
  • May be working towards a degree in Education or Early Childhood.

  position summary:

  Under the general supervision of the Operations Director, Program Director, and/or Head Teacher.  Responsible for assisting in the planning, coordinating, and implementing of daily activities for the Sharing Center.  Responsible for the general supervision of children, ages 4 weeks to school age.

  duties and responsibilities:

  • Must be a positive role model and representative of Bethesda Sharing Center
  • Must arrive on time and be reliable in attendance
  • Must be flexible with assignments and schedules
  • Must be able to remain calm in tense situations
  • Must be able to work with up to 10-20 children of varying personalities throughout the day
  • Assist in fundraising and program activities
  • Attend and contribute to all staff meetings
  • Report to the Director and/or Program Director any complaints heard by family members and staff
  • Responsible to help with daily cleaning of toys, shelves, etc.
  • Report and refer problem resolution to the Operations Director and/or Program Director
  • Must be able to deal tactfully with co-workers, supervisors, families, visitors, government agencies and the general public
  • Follow established department and facility policies and procedures
  • Must work harmoniously with staff in all departments
  • Must be able to establish and maintain relationships of trust and cooperation with co-workers and families.
  • Must be willing to share resources and information pertinent to childcare with co-workers.
  • Must be willing to support co-workers in meeting their professional needs and in their professional development.
  • Make new staff members feel welcome and included

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• Home Health Aide

  Shift: Full time and part time shifts available; Shifts vary and include holiday and weekend rotations.

  Requirements and qualifications:

  12^th grade education or equivalent is preferred.  Certified as a Certified Nursing Assistant or willingness to become certified as a Certified Nursing Assistant is preferred.

  position summary:

  The primary purpose of this job position is to provide clients with routine personal care, health care, housekeeping, errands and assistance necessary to maintain the clients ability to live in their home for as long as possible and within in accordance of current regulations, policies and guidelines of the government and the facility.

  duties and responsibilities:

  ESSENTIAL FUNCTIONS:

  • Perform assigned day-to-day functions.
  • May be required to assist in other areas than those assigned.
  • Perform specific tasks in accordance with daily work assignments and established procedures.
  • Record all entries on flow sheets, notes, charts, etc.
  • Monitor client condition by observing physical and mental condition.
  • Report all changes in the clients condition to the Director as soon as practical.
  • Remind Clients to take medication at the appropriate time.
  • Assist or perform personal care including hair care, oral hygiene, bathing, grooming and dressing.
  • Assist clients with in performing physical therapy exercises.
  • Maintain a safe, clean and healthy environment through light housekeeping including changing bed linens, dusting and vacuuming, cleaning kitchen and bathroom, and laundry.
  • Perform other housekeeping tasks as requested.
  • Accompany clients to the doctors’ offices and on other trips outside the home, providing transportation, assistance and companionship.
  • Provide companionship and stimulation for the client including reading, walks, etc.
  • Keep clients dry (change gown, clothing, linen, etc.), when it becomes wet or soiled.
  • Assist resident with bowel and bladder functions (take to bathroom, offer bedpan/urinal, portable commode, etc.)
  • Keep incontinent residents clean and dry.
  • Check and report bowel movements and character of stools as instructed.
  • Provide eye and ear care (warm/cold compresses, cleaning eyeglasses/hearing aids, etc.) as instructed.
  • Assist in preparing the resident for a physical examination and/or medical tests (lab work, x-ray, and therapy, dental appt. etc.)
  • Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc.
  • Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the client.
  • Make resident comfortable (get water, set in chair, put to bed, etc.)
  • Assist with loading/unloading resident from vehicles as necessary.
  • Assist residents with bath functions (bed bath, tub or shower bath, etc.) as directed.
  • Give backrubs as instructed.
  • May assist with grocery shopping.
  • Measure and record temperatures, pulse, and respirations (TPR’s) as instructed.
  • Check with your client routinely to ensure that personal care needs are being met according to the client’s wishes.
  • Report resident injuries of an unknown source, including skin tears.
  • Assist with the application of slings, elastic bandages, binders, etc. and/or as directed.
  • Record and report data as instructed.
  • Plan, purchase, prepare, and serve meals to clients and/or guest(s) as required.
  • Record the clients food/fluid intake.  Report changes in the resident’s eating habits.
  • Ensure that all cares are provided in privacy.
  • Honor the resident’s refusal of treatment request.  Report such requests to the Director.

  ESSENTIAL PHYSICAL DEMANDS:

  • Must meet the general health requirements set forth by the policies of the facility (including state and federal guidelines).
  • Must be able to transfer, push, pull and lift up to 30 pounds to a minimum height of 5 feet, a minimum distance of 100 feet.
  • Work requires frequent lifting of up to 50 pounds, and frequent pushing, standing, walking, squatting, forward bending, reaching forward, grasping light and grasping firm.
  • Overhead reaching occasionally.

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• CNA, Bethesda Home, Full Time and Part Time

  Shift: Day and Evening Shifts available

  Requirements and qualifications:

  Education:  High school education or equivalent.  (Must be at least 16 years of age)

  Experience:  None.  On the job training provided

  License/Certification:  Successful completion of Nurse Aide course and test.

  position summary:

  The primary purpose of this job position is to provide each of your assigned residents and others, with routine daily nursing care and services in accordance with the resident assessment and care plan; and as may be directed by your nurse supervisor and in accordance with current regulations, policies, and guidelines.

  duties and responsibilities:

  • Perform assigned day-to-day nursing assistant functions.
  • May be required to assist in other areas than those assigned.
  • Performs other duties as assigned.
  • Perform specific tasks in accordance with daily work assignments and established nursing procedures.
  • Participate in and receive the nursing report upon reporting for duty.
  • Observe and report resident conditions to the nursing staff or appropriate supervisor and all information pertaining to procedures carried out, changes, incidents, or unusual finding.
  • Become familiar with resident daily needs, likes, dislikes, etc. in order to personalize care given each individual. Review care plans daily to determine if changes in the resident’s daily care routine have been made on the care plan.
  • Record all data including, food/fluid intake, eating habit changes, TPRs (temps, pulse, respirations), bowel records, etc. on the computer, kiosk,  flow sheets, notes, charts, etc.
  • Participate to maintains the physical, social, and psychological environment conducive to the resident’s welfare and best interests.
  • Performs direct resident cares including but not limited to dental care, dressing/undressing, hair, and nail care, shaving functions, bowel and bladder functions, catheter care, repositioning, transporting, bathing functions, specimen collection, special treatments as instructed, etc.
  • Ensure all nursing cares are provided in privacy.
  • Respond to call lights in a timely manner.
  • Keep residents dry and clean (change gown, clothing, linen, etc.), when it becomes wet or soiled.
  • Make beds occupied and unoccupied.  Change bed linens.  Keep linens’ tight to avoid wrinkles from forming under the resident.
  • Cooperate with inter-departmental personnel, as well as other facility personnel to ensure that nursing services can be adequately maintained to meet the needs of the residents.
  • Assist to ensure that the resident’s room is ready for receiving the resident (bed made, name tags up, etc.)
  • Store resident’s clothing as instructed.
  • Help restore independence through encouragement in ADL skills.
  • Assist residents to walk with or without self-help devices as instructed.
  • Provide daily range-of-motion exercises.  Perform restorative and rehabilitative procedures as instructed.
  • Prepare residents for meals (take to bathroom, wash hands, comb hair, raise bed, position tables, place bibs, take to/from dining area.)
  • Assist with feeding.  Serve food trays.
  • Keep resident water pitchers clean and filled with fresh water and within easy reach of the resident.
  • Serve between meal and bedtime snacks.
  • Perform after meal care (remove trays, clean resident’s hands, face clothing, take to bathroom, brush teeth, clean dentures, etc.)
  • Check rooms for food articles (food in proper container, unauthorized food items, etc.)

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• RN/LPN, Full Time

  Shift: Day Shift

  Requirements and qualifications:

  • Must possess a current, unencumbered, active license to practice as an RN or LPN in this state.
  • Must be able to read, write, speak, and understand the English language.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
  • Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
  • Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
  • Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc., that are necessary for providing quality care.
  • Must have patience, tact, a cheerful disposition, and enthusiasm, as well as the willingness to handle difficult residents.
  • Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices
  • Must be able to relate information concerning a resident’s condition.
  • Must not pose a direct threat to the health or safety of other individuals in the workplace.

  position summary:

  The primary purpose of this job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants.  Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and policies and procedures of the facility or as may be required by the Director of Nursing to ensure that the highest degree of quality care is maintained at all times.

  duties and responsibilities:

  • Direct the day-to-day functions of the nursing assistants in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
  • Ensure that all nursing personnel assigned to you comply with the written policies and procedures established by this facility.
  • Periodically review the department’s policies, procedure manuals, job descriptions, etc.  Make recommendations for revisions.
  • Meet with your assigned nursing staff, as well as support personnel, in planning the shifts’ services, programs, and activities.
  • Ensure that the Nursing Service Procedures Manual is currant and reflects the day-to-day nursing procedures performed in this facility.
  • Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures
  • Make written and oral reports/recommendations concerning the activities of your shift as required.
  • Assume responsibility of the facility in the absence of the Administrator and Director of Nursing.
  • Cooperate with other resident services when coordinating nursing services to  ensure that the resident’s total regimen of care is maintained.
  • Ensure that all nursing service personnel are in compliance with their respective job descriptions.
  • Participate in the development, maintenance, and implementation of the facility’s quality assurance program for the nursing service department.
  • Participate in facility surveys (inspections) made by authorized government agencies as may be requested.
  • Periodically review the resident’s written discharge plan.
  • Assist in planning the nursing services portion of the resident’s discharge plan, as necessary.
  • Interpret the department’s policies and procedures to personnel, residents, visitors, and government agencies as required. Admit, transfer, and discharge residents as required.
  • Write resident charge slips and record in the appropriate notebook for the Business Office.
  • Perform administrative duties such as completing medical forms, reports, evaluation, studies, charting, etc., as necessary.

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• RN/LPN, Part Time

  Shift: Night Shift

  Requirements and qualifications:

  • Must possess a current, unencumbered, active license to practice as an RN or LPN in this state.
  • Must be able to read, write, speak, and understand the English language.
  • Must possess the ability to make independent decisions when circumstances warrant such action.
  • Must possess the ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel, and the general public.
  • Must be knowledgeable of nursing and medical practices and procedures, as well as laws, regulations, and guidelines that pertain to long-term care.
  • Must possess leadership and supervisory ability and the willingness to work harmoniously with and supervise other personnel.
  • Must possess the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures, etc., that are necessary for providing quality care.
  • Must have patience, tact, a cheerful disposition, and enthusiasm, as well as the willingness to handle difficult residents.
  • Must be willing to seek out new methods and principles and be willing to incorporate them into existing nursing practices
  • Must be able to relate information concerning a resident’s condition.
  • Must not pose a direct threat to the health or safety of other individuals in the workplace.

  position summary:

  The primary purpose of this job position is to provide direct nursing care to the residents, and to supervise the day-to-day nursing activities performed by nursing assistants.  Such supervision must be in accordance with current federal, state, and local standards, guidelines, and regulations that govern our facility, and policies and procedures of the facility or as may be required by the Director of Nursing to ensure that the highest degree of quality care is maintained at all times.

  duties and responsibilities:

  • Direct the day-to-day functions of the nursing assistants in accordance with current rules, regulations, and guidelines that govern the long-term care facility.
  • Ensure that all nursing personnel assigned to you comply with the written policies and procedures established by this facility.
  • Periodically review the department’s policies, procedure manuals, job descriptions, etc.  Make recommendations for revisions.
  • Meet with your assigned nursing staff, as well as support personnel, in planning the shifts’ services, programs, and activities.
  • Ensure that the Nursing Service Procedures Manual is currant and reflects the day-to-day nursing procedures performed in this facility.
  • Ensure that all nursing service personnel comply with the procedures set forth in the Nursing Service Procedures
  • Make written and oral reports/recommendations concerning the activities of your shift as required.
  • Assume responsibility of the facility in the absence of the Administrator and Director of Nursing.
  • Cooperate with other resident services when coordinating nursing services to  ensure that the resident’s total regimen of care is maintained.
  • Ensure that all nursing service personnel are in compliance with their respective job descriptions.
  • Participate in the development, maintenance, and implementation of the facility’s quality assurance program for the nursing service department.
  • Participate in facility surveys (inspections) made by authorized government agencies as may be requested.
  • Periodically review the resident’s written discharge plan.
  • Assist in planning the nursing services portion of the resident’s discharge plan, as necessary.
  • Interpret the department’s policies and procedures to personnel, residents, visitors, and government agencies as required. Admit, transfer, and discharge residents as required.
  • Write resident charge slips and record in the appropriate notebook for the Business Office.
  • Perform administrative duties such as completing medical forms, reports, evaluation, studies, charting, etc., as necessary.

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• Resident Associate

  Shift: 3:00pm-11:00pm

  Requirements and qualifications:

  Education: High School education or equivalent.

  Experience: On the job training provided.

  position summary:

  The primary purpose of this job position is to assist each resident with activities of daily living that the resident is unable to perform without help, always fostering the resident’s independence and freedom of choice in accordance with the resident’s assessment and care plan, and as may be directed by the supervisor or nurse.

  duties and responsibilities:

  • Record and document all entries in an informative and descriptive manner on the appropriate chart.
  • Report all changes in the resident’s condition to the LPN/Facility Coordinator as soon as practical.
  • Review care plans weekly to determine if changes in the resident’s daily care routine have been made on the care plan
  • Participate in and receive the care report upon reporting for duty.
  • Answer resident calls promptly.
  • Make resident comfortable and secure.
  • Assist resident with dental hygiene, bathing, hair care, eye and ear care, nail care (except for diabetic residents) as needed.
  • Perform special treatments and cares as instructed.
  • Assist residents in preparing for activity and social programs, medical appointment/tests, visitors, etc.
  • Give whirlpool baths
  • Report all complaints and grievances made by the resident.
  • Change bed linens and make beds; Put extra covers on beds as requested.
  • Keep residents comfortable and report any signs of need for incontinent apparel.
  • Assist residents with dental hygiene, bathing, hair care, eye and ear care, nail care (except for diabetic residents) as needed.
  • Assist residents with dressing/undressing, as necessary.  Clothing should be clean and appropriate for the season.
  • Assist residents with packing/unpacking their personal possessions when they are moving in being transferred or being discharged or for appropriate storage.
  • Assist with lifting, turning, moving, positioning, and transporting residents into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. when requested or needed.
  • Assist residents to walk with or without self-help devices as instructed.
  • Assist to perform restorative and rehabilitative procedures as instructed.
  • Check each resident routinely to ensure that his/her personal care needs are being met in accordance with his/her wishes.
  • Responsible for participating in and supporting the resident centered activity program.
  • Serve food trays; assist Culinary Department, as necessary. Serve between meal and bedtime snacks as requested.
  • Cooperate with inter-departmental personnel, as well as other facility and corporate personnel to ensure that residential services can be adequately maintained to meet the needs of the residents.
  • Assist to train new staff.
  • Watch for and report any change in room temperature, ventilation, lighting, etc.; Identify potential maintenance issues.
  • Report to the Facility Coordinator/LPN if the emergency call system is not working appropriately.
  • Check rooms for food articles (i.e., food in proper container, spoiled refrigerator items, etc.).
  • Dust tables, chairs, desks, cabinets, lamps/light fixtures, wall vents, handrails, ceiling fans, baseboards, and blinds.
  • Check sofas/chairs for debris and vacuum, dust, and spot clean sofas/chairs.
  • Vacuum carpet, sweep and mop floors.  Spot clean carpet.
  • Clean and sanitize bathrooms. Refill toilet paper.
  • Clean mirrors.  Clean and water plants.
  • Empty trash.  Take trash to dumpster.
  • Keep residents’ personal possessions neatly and properly stored
  • Keep floors dry.  Clean spills immediately. Keep excess supplies and equipment off the floor.
  • Wash wheelchairs, walkers, etc., as instructed. Clean, disinfect, and return all resident care equipment to its designated storage area after each use.
  • Perform day-to-day laundry functions as assigned.
  • Perform assigned tasks in accordance with established laundry procedures.
  • Collect and sort soiled laundry, linen, garments, etc., and place in appropriate containers or assigned areas.
  • Sort soiled laundry, separate items, spot treat, fold, stack, hang, and distribute clean laundry to residents.
  • Clean inside and outside of washers/dryers.  Empty the lint traps.
  • Other duties as assigned.

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• Culinary Services Assistant, Assisted Living

  Shift: 6:00am-2:00pm, Every Other Weekend

  Requirements and qualifications:

  Education:  Eight grade education or equivalent.  (Must be at least 16 years of age)

  Experience:  None.  On the job training provided

  position summary:

  The Primary purpose of this position is to provide direct in all dietary and culinary functions as directed/instructed and in accordance with established dietary policies and procedures.  Performs a variety of duties prior to, during and after meals are served.  Duties include preparing, dishing, and serving certain foods and beverages.  Also includes washing dishes and clean-up.

  duties and responsibilities:

  • Set up dining room, food and drink carts and meal trays for distribution and according to menu and diet instructions.
  • Distribute and assist residents in filling out menus.
  • Assist in preparing and dishing-up of certain foods such as fruits, desserts, breads, toast, etc.
  • Assist with serving drinks and meals to residents in designated areas while maintaining dignity and respect and within a timely manner.
  • Clear dishes and food trays from carts, tables in resident dining room, resident rooms, and clean tables.
  • Scrape and wash dishes and utensils.  Wash pots, pans, and cooking utensils.
  • Operates/cleans automatic dishwasher per departmental operating procedures
  • Sort and return clean dishes and utensils to proper place.  Inspect dishes for cracks or chips and discard as appropriate.
  • Assure utensils, etc., are readily available for the next meal
  • Sweep/mopping floors as directed.
  • Daily/weekly/monthly cleaning duties.
  • Remove garbage from receptacles and take to dumpsters. Replace liners.
  • Keep work areas, carts and equipment in kitchen and dining areas clean and sanitary per departmental procedures.
  • Other duties as assigned.

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• Hospitality Aide

  Shift: Flexible Hours, Every other weekend

  Requirements and qualifications:

  • Must be able to read, write, speak, and understand the English language.
  • Must pass the Dining Assist Class offered by Bethesda.
  • Prefer a minimum of a 12^th grade education or equivalent.
  • No experience required.

  position summary:

  The primary purpose of this job position is to perform tasks and duties of the nursing department (and other departments) that do not require CNA certification in accordance with current regulations and guidelines.

  duties and responsibilities:

  •  Answer call lights – assist resident with requests not requiring specialized training, i.e. open/close blinds, adjust thermostat, give sip of water, get tissue, turn electronics off/on, put blanket on, etc.
  • Safely transport residents in wheelchairs to and from the dining room and activities.
  • Answer Posey alarms – reconnect when resident is okay, or obtain assistance when necessary.
  • Make resident beds.
  • Clean resident lifts according to schedule.
  • Clean resident razors according to schedule.
  • Clean resident walkers according to schedule.
  • Other cleaning tasks as necessary and/or requested.
  • Transport laundry/garbage receptacles to laundry room; empty receptacles return to resident wings.
  • Return dietary tubs and trays from resident rooms and nurses’ station kitchenettes to the kitchen.
  • Feed assisted Residents as scheduled.
  • Stock resident rooms with appropriate medical and hygiene supplies.
  • Light housekeeping in Resident Rooms as needed.

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• Receptionist

  Shift: Monday-Friday 4:00-9:00; Saturday-Sunday 1:00-5:00

  Requirements and qualifications:

  Education: High School education or equivalent.

  Experience: None.  On the job training provided.

  position summary:

  The primary purpose of this job position is to maintain the visitor protocol including applying any changes to the policy as they occur from the Administrator.

  duties and responsibilities:

  • Meet and greet resident families and visitors.  Provide outstanding customer service.
  • Answer phone and answer questions related to visitation policies at the facility.
  • Return voice mail messages regarding visitation in a timely manner.  Forward calls intended for a different department.
  • Assist guests/visitors in a friendly proactive and efficient manner with appropriate follow-up, as necessary.
  • Ensure screenings and proper paperwork is completed for visitation.
  • Escort visitors to the appropriate location.
  • Maintain the visitor logs.
  • Inform visitors of the visitation policies and procedures.

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